Privacy Policy

Last Updated: May 31, 2025

Mainland Pawn & Jewelry (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using www.mainlandpawn.com (“Site”), you agree to the practices described here.

1. Information We Collect
1.1. Information You Provide Directly

Contact Forms & Emails: When you fill out a contact form or send an email, we collect your name, email address, phone number, and any message content you share.

Newsletter Sign-Up: If you subscribe to our newsletter, we collect your name and email.

1.2. Automatically Collected Information

Log Data: When you visit the Site, our servers record information such as your IP address, browser type, pages viewed, time spent on pages, and referral URL.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze Site traffic, and remember preferences.

1.3. Third-Party Analytics
We use Google Analytics to understand how visitors use our Site. Google Analytics collects data such as pages you visit, time spent on pages, and referral sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information
We use the information we collect to:

  • Respond to inquiries and fulfill requests (e.g., contact form, newsletter).
  • Improve our Site’s content and layout.
  • Send promotional emails if you opt in. You may unsubscribe at any time by following the link in the email or contacting us.
  • Monitor Site performance and troubleshoot technical issues.
  • Comply with legal obligations and enforce our legal rights.

3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: We may share data with vendors who help us operate the Site (e.g., web hosting, analytics). They are contractually bound to protect your information.

Legal Requirements: If required by law or in response to valid legal processes, we may disclose your information to comply with governmental requests.

Protection of Rights: To protect our rights, property, or safety, or that of our users or others.

4. Cookies & Tracking Technologies
4.1. What Are Cookies?
Cookies are small data files stored on your device. They help improve Site functionality and remember preferences.

4.2. How We Use Cookies

  • Essential Cookies: Necessary for Site operation.
  • Performance & Analytics Cookies: Help us understand how visitors use the Site.
  • Functional Cookies: Remember choices you make (e.g., language settings).

4.3. Managing Cookies
You can control or delete cookies via your browser settings. However, disabling cookies may limit Site functionality.

5. Security
We implement reasonable security measures to protect personal information against unauthorized access, alteration, or destruction. These measures include SSL encryption, secure servers, and limited access to data. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

6. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal information, please contact us, and we will delete the information.

7. Your Rights & Choices
Access & Update: You may request a copy of your personal data or ask us to update or correct it by emailing privacy@mainlandpawn.com.

Opt-Out: You can opt out of receiving promotional emails by clicking “unsubscribe” in any email or contacting us directly.

Cookie Controls: Most browsers allow you to control cookies through settings.

8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to third-party sites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Policy
We may update this Privacy Policy at any time by posting a revised version on this page. The “Last Updated” date will be revised accordingly. Your continued use of the Site after any changes confirms your acceptance of the updated policy.

10. Contact Us
For privacy questions, email privacy@mainlandpawn.com or call (409) 935-6673.